We purchased a two-week package from JET Travel, including travel from Hanoi to Sapa, trekking from Sapa into the mountains, and transport back to Hanoi.
We worked with Mr Dung to arrange everything and he was super-reliable, knowledgeable and helpful both before our tour when we were writing to him with questions, and during the tour. Nothing was too much trouble and he always responded quickly.The hotels he recommended and booked for us were really nice and better than we could have selected on our own. The trek was just as we had asked for, and when unfortunately the weather got bad and also I got sick he was really, really helpful and very quick in offering us other choices and arranging these for us. He got us back to Hanoi and arranged a cruise for us while I recovered and I always felt like we were looked after and cared for, and that the money we had paid was used to give us the best possible experience in Vietnam.
I would recommend working with JET Travel and in particular Mr Dung to any traveller no matter what your needs as he really listens and makes sure that your trip is tailored to meet your requirements. He can offer a lot more options than are shown on the website so I would recommend sending an email to him and I’m sure that – like us – you’ll have a great experience.
Highly recommended and if we have the opportunity to return to Vietnam we will definitely use this company again.